Support

Answers, contact channels, changelog, and bug reports for Invoxa CRM.

Frequently asked questions

Is Invoxa CRM really offline?

Yes. Core customer management and LAN intranet sharing work without internet. You only need the network to download the app or complete a purchase.

How does the trial work?

Unlicensed installs can create up to 10 customers. CSV import counts toward the same limit. Activate a signed license to continue.

Can I move my license to a new computer?

Yes within seat policy. Deactivate the old device seat, then activate on the new machine using your .lic file.

Do you offer refunds?

An optional 7-day refund window may apply for first-time digital purchases when the payment provider and applicable law allow. Email support with your order ID.

Which languages does the app support?

English, Simplified Chinese, Traditional Chinese, Spanish, German, and French.

Contact

Email support@invoxatool.com for licensing, refunds, and technical help. Include your OS, app version, and a short reproduction when reporting bugs.

Purchase fulfillment

Storefront links (Lemon Squeezy / Gumroad / Paddle) will appear here when checkout is live. Until then, email support for manual Enterprise or early-access fulfillment.

Changelog

v1.0.0

— Initial release candidate: offline CRM, AES-256 vault, intranet host/client, CSV import/export, ECDSA licenses, six UI languages.

Report a bug

Send steps to reproduce, expected vs actual behavior, and whether encryption / intranet mode is enabled to support@invoxatool.com. Do not attach unencrypted customer dumps.